Return Policy & Shipping Information

Please submit a written request to us via our Contact Page or at contact@malibufoxshop.com. Include order # and reason for return or exchange.

RETURNS & EXCHANGES //
We’ll gladly accept unworn, unwashed merchandise with original tags in their original condition within 14 days of delivery.

Once we receive and approve your request, simply mail it back to us within 14 days of your delivery date using the return shipping label that will be sent to your email. 


Once your return is received and processed, we will notify you via email that we have received your item(s). You will be given an exchange or refund, whichever option you chose.  Store credit is not available for online purchases. 

Please include the original packing slip or order number with your items when you mail them back.

Please Note...
Reduced and Sale items, jewelry, intimate items and home items are final sale and cannot be returned or exchanged.

EXCHANGES// 
If you wish to exchange your item for a different size or color, we recommend emailing us first to ensure that we have the size you are looking for. We will then hold the item for 5 days while we await the return of your original item. Please contact us via our Contact page or email us at contact@malibufoxshop.com. 

Please Note...
Reduced and Sale items, jewelry, intimate items and home items are final sale and cannot be returned or exchanged.

Exchanges after the allowed time cannot be accepted.

The original shipping charge is non-refundable. 

To be eligible for an exchange, your item must be unused, with tags attached and in the same condition that you received it. If we receive any item in an unsellable condition, you will be notified and the items will be returned to you.

SHIPPING//
U.S. Shipping: All domestic orders are shipped via USPS Priority Mail within 2-3 business days of your order date. As soon as your order ships, you will receive an emailed shipping confirmation with tracking information for your package.

Shipping Rates

U.S Orders < $150 - Ships via USPS, rates are calculated
U.S. Orders $150+ - Ships FREE via USPS
International Orders - $20 via USPS